Shipping Policy

1. Introduction

At Sangam Vet, we are committed to ensuring that your orders are delivered promptly and efficiently. This Shipping Policy outlines how we handle the shipping and delivery of your purchases.

2. Shipping Destinations

We ship to various locations within India and select international destinations. Please check our website or contact customer service for details on shipping availability to your location.

3. Shipping Methods and Costs

Standard Shipping: Our standard shipping option delivers within 10 business days. Shipping costs are calculated at checkout based on the weight and dimensions of your order and the delivery location.
Express Shipping: For faster delivery, we offer express shipping options. Delivery times and costs for express shipping are also calculated at checkout.
Free Shipping: We offer free standard shipping on orders above 199 Rs. This offer is valid for deliveries within India only.

4. Processing Time

Order Processing: Orders are processed within 3 business days. Please note that orders are not processed or shipped on weekends or holidays.
Confirmation: Once your order is processed and shipped, you will receive a confirmation email with tracking information.

5. Delivery Times

Standard Delivery: Typically takes 10 business days from the date of shipment.
Express Delivery: Typically takes 07 business days from the date of shipment. Delivery times may vary based on your location, shipping method selected, and other external factors.

6. Tracking Your Order

Tracking Information: Once your order is shipped, you will receive an email with a tracking number and a link to track your package. You can also track your order status through your account on our website.
Updates: We will keep you informed about your order status, including any delays or issues with the delivery.

7. International Shipping

Customs and Duties: International shipments may be subject to customs duties and taxes, which are the responsibility of the recipient. Please check with your local customs office for more information.
Delivery Times: International delivery times may vary based on the destination and customs processing. Please allow extra time for international orders.

8. Shipping Issues

Lost or Damaged Packages: If your package is lost or arrives damaged, please contact our customer service team within 3 days of the estimated delivery date. We will work with the carrier to resolve the issue and ensure you receive your order.
Incorrect Address: Please ensure your shipping address is correct at the time of order. We are not responsible for orders shipped to incorrect addresses provided by the customer.

9. Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us at:

Email: care@sangamvet.com
Phone: +91-8619569446
Address: BLOCK NO. 329/2, S.B. Road, Opposite Harsha Engineering, Changodar, Dist. Ahmedabad-382213

We are here to assist you and ensure your order is delivered smoothly. Thank you for choosing Sangam Vet for your pet wellness needs.